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Shipping & Delivery

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by email, confirming order number and delivery option (with applicable costs) selected during checkout; The Courier Guy, Click & Collect.

 Refunds & Returns

Thank you for shopping with us!

Boho Chic By JFM Refund Policy

We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

Please email bohochicbyjfm@gmail.com with any queries on our products.

Customer Privacy policy

Boho Chic by JFM shall take all reasonable steps to protect the personal information of users.

For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

Google Analytics Advertising Features and Cookie Usage

Our website uses Google Analytics Advertising Features to gather information about the usage of our website and provide personalized advertising experiences.

This section of our Privacy Policy explains how we and third-party vendors use cookies and other identifiers

in conjunction with Google Analytics Advertising Features, and how visitors can opt-out of these features.

 

 

​​Use of Cookies and Id

We use first-party cookies, such as the Google Analytics cookie, as well as other first-party identifiers to collect and store certain information about our website visitors. These cookies and identifiers help us analyze user behavior, track website traffic, and measure the effectiveness of our advertising campaigns. Additionally, we may utilize third-party cookies, such as Google advertising cookies, or other third-party identifiers, to enhance our understanding of user preferences and deliver targeted advertisements.

Google Analytics Advertising Features

We have implemented various Google Analytics Advertising Features on our website, including but not limited to:

  • Remarketing with Google Analytics

  • Google Display Network Impression Reporting

  • Google Analytics Demographics and Interest Reporting

These features enable us to gather demographic information and interests of our website visitors, create remarketing audiences, and deliver targeted advertisements across different online platforms.

Opting-Out of Google Analytics Advertising Features

If you wish to opt-out of the Google Analytics Advertising Features we use, you have several options:

  • You can adjust your preferences through Google Ads Settings (https://adssettings.google.com) to control the types of ads you see and personalize your advertising experience.

  • For mobile app users, you can modify your preferences through the Ad Settings on your device or within the mobile app itself.

  • You may also utilize other means of opting out, such as the Network Advertising Initiative’s (NAI) consumer opt-out tool, available at http://www.networkadvertising.org/choices/.

Please note that opting out of these features does not mean you will no longer see advertisements. However, the ads you see may be less relevant to your interests.​

 Data Retention

The data collected through Google Analytics Advertising Features is typically retained for a period determined by us for analytical and reporting purposes. However, it is important to note that we do not merge personally identifiable information with data collected through these advertising features.

 Responsibility

Boho Chic by JFM takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

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